Preguntas frecuentes

Erenzia is created to give you something feels personal, something that carries meaning. Each design reflects stories and traditions that celebrate of who you are and where you come from. So when you carry Erenzia, you are carrying your identity with you.

You can shop on our website or through local retailers in the USA. You can also find us on Amazon.

Our “Find Us” page for stockists is coming soon.

Our products are designed for daily use, replacing hundreds of single-use plastic bottles. We choose materials and processes that achieve quality, safety, and durability.

No. Este es contenido de demostración, diseñado para mostrar cómo podrían verse estas páginas con su propio contenido.

¡Sí! Solo introduce tu correo electrónico en el formulario de registro al final de esta página y te añadiremos a nuestra lista de suscriptores. Recibirás actualizaciones, ofertas exclusivas y mucho más.

Depende del creador y del producto. Todas las opciones se detallan en la página del producto, así que busca opciones de personalización allí.

No. Each Erenzia bottle is made with double-wall vacuum insulation, which prevents condensation on the outside. It keeps your drink at the right temperature without leaving moisture on your hands, bag, or desk.

At this time, we do not offer personal name engraving, but we’re exploring it for future releases.

Join us to receive latest updates and future releases! You will receive the news when we offer customization options.

Of course! We are working on the next collection.
Our collections grow with seasons, cultural events, and special collaborations.

Right now, we only ship within the USA.

We will be shipping within our beloved Mexico soon.

Trabajamos con las principales empresas de transporte y con nuestros socios de mensajería locales. Al finalizar la compra, deberá seleccionar un método de envío.

Siempre nos aseguramos de que nuestros clientes estén encantados con nuestros productos, pero si necesita devolver un pedido, con gusto le ayudaremos. Simplemente envíenos un correo electrónico y le guiaremos en el proceso.

Your Erenzia bottle comes with a one-year warranty that covers manufacturer defects. This does not include normal wear and tear.

We recommend handwashing only. Using a dishwasher may affect the vacuum seal inside the bottle. To keep it in perfect condition, clean it gently with warm water and mild soap.

Use warm soapy water and a bottle brush. Avoid bleach or abrasive cleaners. Refer to our Care and Instructions Page for more details.

Not recommended, because pressure can build up inside and may cause injury.

Our bottle interior is made from food grade SUS304 (18/8) Stainless Steel. Food contact safe silicon straw lid and silicone for the non-slip base.

Yes, all materials that contact your drink meet food-grade standards.

Not yet, but we are working on it.

We are developing a line of accessories. They will be available soon.

Join us to receive latest updates and future releases! You will receive the news when we offer this option.

We look for people who believe in what Erenzia stands for, people who share our values, are proud of their culture and identity, and care about their community.

It is not about how many follwers you have, it is more about the stories you share and the community you help to create and grow.

Ambassadors are voices of belonging and connection. Refer to our Ambassadors Page for more details.

We keep it simple. We’ll share suggested moments (launches, stories, seasonal drops).

We believe in quality > volume.

Yes. Share in the language(s) you and your audience use. We welcome bilingual and regional voices.

Local stores, gift shop, cafés, specialty and lifestyle retailers that align with our brand values.

MOQs start small! We have varies options and will be shared during application and onboarding.

Yes. We provide wholesale pricing and a Minimum Advertised Price (MAP) to keep the brand consistent across partners. You’ll receive pricing and MAP during the application and onboarding process.

Absolutely! Because you are ordering larger quantities, we do offer significant discounts. Email us at wholesale@soyerenzia.com for more information.